Contact Us

How to Reach Us

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (EST)

Orders are processed and shipped during business hours. Emails received after hours will be answered the next business day.

Need Help Fast?

Before reaching out, visit our FAQ page for quick answers on:

  • Product details and basic usage for pet toys and supplies
  • Order tracking and estimated delivery times
  • Returns, exchanges, and refunds
  • Account, checkout, and order support

If your question is urgent, please email us during support hours and we’ll respond as quickly as possible.